This new and very extraordinary ride opened in December 2019. It has a brand new queue process that’s designed to reduce time waiting in line for guests.
I’ll cover the process and the FAQs here. Please be aware that because this is so new, it’s all subject to change. It’s a good idea to verify the process once you get to Disney.
With Rise of the Resistance, everything works differently. You can only get on the ride if you get registered for a “boarding group“.
Important Fact: You and the members of your party can only get on one boarding group per day.
Important Fact: Guests must be 40″ (102 cm) or taller
To get a boarding group:
You have to be scanned into the park, and your entire party who wants to be in the boarding group with you has to be inside the park. So it’s important to stay together so you can get scanned into the park together.
You can then register to be in a boarding group on your My Disney Experience app or you can go to a Guest Experience kiosk to register.
If you’re using the My Disney Experience app, do the following:
- Open the Star Wars: Galaxy’s Edge section.
- Go to “Star Wars: Rise of the Resistance – Access by Boarding Group.”
- Click on “Find Out More.”
- If boarding groups are still available, you can click on “Join Boarding Group”. If it’s grayed out, this means that there are no more boarding groups available for this day.
For this to work, you’ll need to have your My Disney Experience linked to park tickets for you and everyone in your group.
If the app is glitching, we hear that the best thing to do is to shut it down and restart it. On an iPhone that would mean double clicking to bring up every active app, and swipe up the My Disney Experience app so it’s shut down. Then start the app again.
Once you register, you can park hop if you wish, or just enjoy Hollywood Studios.
If you’re using the My Disney Experience app, turn on your push notifications for the app. You’ll be notified when it’s your turn to get in the queue.
Disney will send you a notification when it’s your turn to get in the queue. You will have either 1 or 2 hours from the time your boarding group is called to get in line. Your app will let you know. The amount of time you’re given can vary at the discretion of Cast Members at the ride. They’ll decide based on the way things are going at the ride that day.
Rider swap should be available. They are scanning bands first to confirm your boarding group. Then the riders go into the regular line and the waiters go into the fastpass line once the riders return.
Back-up Boarding Groups
Disney will give out back-up boarding groups, which may or may not get on the ride. If you haven’t gotten registered early enough to get on a boarding group, they may give you a back-up boarding group. Once all the regular boarding groups have gone on the ride, if the park is still open, they’ll allow those with Back-up boarding passes to ride. It should work the same way as regular boarding passes, except that there’s no guarantee you’ll be called.
Get there early!
We’re now hearing that the app won’t work until the official park opening time. Before that, Disney was opening the park much earlier than posted times and was allowing guests to sign up for their boarding groups once they entered the park. That’s why people were getting there at 4 am or so. Now it seems that even if they let you in earlier, you must wait for the app to activate at the official park opening time.
This means that you’ll want to be there before park opening because you’ll need to be inside the park once the app makes Boarding Groups for that day available. Give yourself enough time so that you can get get to the park, and get inside the park at rope drop, prior to park opening. It’s currently not necessary to be there hours before park opening, as it was when the attraction first opened.
Keep in mind that Boarding Groups are still filling up quickly and very early. For example this morning the official posted park opening was 6 am and by 6:30 am all boarding groups were given out. So we’d still recommend getting there early before the posted park opening, so you can be inside the park and ready to sign up once the app is activated.
Remember that if you don’t get there and register early enough, you will not be able to go on the ride that day, unless you get lucky with a back-up boarding group.
Another thing to be aware of – START TRYING BEFORE THE POSTED TIME. We saw an account of people being told that the boarding groups registry would go live at a certain time, but it actually went live a little before then. There were people who were waiting to sign up at the announced time who could not get on a boarding group for that day, even though they got to the park early enough. So we’d suggest trying the app earlier than the posted park opening time.
Get to another one of the popular rides as quickly as possible.
Once you’re allowed into the park, try to get to one of the popular rides as soon after signing up for a Boarding Group as you can. The more popular rides are filling up quickly with very long wait times. For example we heard that today Slinky developed into an 80 minute wait within 10 minutes of park opening, and Smugglers Run was a 3 hour wait.
Can you visit the rest of Galaxy’s Edge without a boarding group?
The boarding group registry is only for the Rise of the Resistance ride. You can get into the Galaxy’s Edge Star Wars area and you can go on the other Star Wars ride in Galaxy’s Edge – Millennium Falcon Smugglers Run – without a boarding group.
We are getting feedback that Disney is limiting guests to riding only once per day. This should change as the newness of the ride wears off and the crowds reduce.
Accessibility and Using a DAS on Rise of the Resistance
For those who want to use the DAS, you must obtain a boarding group first. Once your boarding group is called, you must go to the regular Stand By entrance. You will tell a Cast Member at the ride that you have a DAS and they will send you down the Fastpass line, or give you a return time to come back to the Fastpass line. Fastpasses are currently not being issued for this ride, so there will only be DAS users in this queue.
You should be able to get a DAS for other rides and attractions, even if you’re going to use the DAS for this ride.
If you feel that a person in your party has a health issue that makes it difficult to get to the park early enough to get on a boarding group, we’re hearing that Disney may help. However there’s no guarantee and it’s decided on a case by case basis. The people in your party who are able to get there early should go to Guest Relations before the park opens, and explain the situation to a Cast Member. They may (or may not) make it so that when the person with the disability arrives, they (and their caretaker) can be added to your boarding group at Guest Relations.
For those in wheelchairs or scooters:
Guests can stay in a wheelchair or ECV for the first parts of the attraction. The first ride vehicle is sort of like the Orlando Airport trams, but themed to Star Wars. That is a drive on, or walk on and stand. During that part of the attraction, guests are “captured” and led off the first vehicle. The next part of the attraction is a walk thru where guests using mobility devices can drive through.
The second ride vehicle is not wheelchair accessible, but the ride vehicle is stationary and guests can drive their mobility device as close as they need to transfer. It appears there is a less than 6 inch step up into the ride vehicle. One door opens up wide so guests can make a side transfer to the seat, which appears to be approximately chair height.
If you can not transfer, you can exit just before the area where others board the ride vehicles.
This link shows a short video showing the side opening on the ride car: https://twitter.com/MousePlanet/status/1202333090141503488
We saw that on the first row at least, there’s a space for the toes to rest, giving you more room. It may be in every row, but we have yet to confirm this. This is especially helpful to those who have difficulty bending their knees and those who simply need more space.
Enjoy the ride!
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